gone
Odour is a
chemical problem.
Pet odour comes from 3 places: organic matter in the fibres, bacteria in the backing, and the ammonia gas they give off. Each needs a different reaction, so each product does 1 job.
A natural mineral that intercepts the smell before it starts.
Brushed into the turf
PETFILL is clinoptilolite, a natural mineral from the zeolite family: minerals whose crystals are full of tiny pores. It's brushed into the turf pile during or after installation, and replaces or tops up the standard infill layer.
Holds urine in the infill
Those pores let the granules work like a sponge. When urine lands on the turf, they soak it up and hold it in the infill, before it can drain through to the backing and sub-base where it would start to break down.
Traps the ammonia
As that urine breaks down, it releases ammonium, the source of the ammonia smell. Clinoptilolite's crystal carries a negative charge, so it pulls in the positively charged ammonium and swaps it for mineral ions it already holds. That swap, called ion exchange, locks the ammonium in the pores so it can't escape into the air as ammonia.
Top up over time
Because it stays in the turf, PETFILL keeps working after every incident rather than needing to be reapplied. Over time its pores fill up with ammonium, and weather and foot traffic wear the granules down, so a top-up brings it back to full strength.
Why not just use sand?
- Urine drains straight through to the backing and sub-base.
- Ammonia pools underneath, builds up and gasses off.
- Nothing in it holds water, so the surface stays hot.
- Cheapest to buy up front.
- Captures urine at the infill layer.
- Locks ammonia ions by ion exchange before they gas off.
- Holds moisture for evaporative cooling.
- Lasts years: top it up rather than replace it.
A cooler surface, measured independently.
The same porous structure that traps ammonia also holds water. When rain, dew or irrigation lands on the turf, that held moisture evaporates and draws heat out of the surface.
Independent testing by Acousto-Scan, an accredited lab that has worked for the AFL, Cricket Australia, FIFA and the ITF, measured an average 15°C surface-temperature drop on PETFILL-treated turf once combined with moisture.
A super-concentrate that kills bacteria across the whole turf.
Mix 100ml per litre of water
SYNTURF is a concentrate. Mix 100ml per litre of water for turf, runs and pet areas, so 2L makes 20L and 5L makes 50L of working solution.
Soaks into the backing
Spray the solution over the turf. A wetting agent lowers its surface tension, so it soaks through the pile and into the backing, where odour-causing bacteria collect.
Kills the bacteria
There, the disinfectant breaks down the outer layer that keeps the bacteria alive. It works across a broad range, including common bacteria such as E. coli, Staphylococcus aureus and Pseudomonas. With the bacteria killed, the odour they produce stops.
Dries in place
Once the contact time has passed, leave the solution to dry; there's no rinsing. The dead bacteria and residue break down and wash away with the next rain, dew or irrigation.
Plant enzymes break the problem down at the molecular level.
Soaks into the fibres
Spray PLUS+ onto the stain. Its low surface tension pulls it deep into carpet fibre or turf infill, past the surface layer that water alone can't get through.
Binds to urine crystals
Down there, its plant-based enzymes latch onto uric acid, the part of urine that dries into crystals and keeps smelling after the mess is cleaned up, along with the organic residue around it.
Breaks down the uric acid
The enzymes then break the uric acid and organic matter down into simpler compounds that don't smell.
Biodegrades when done
They keep working for 7–10 days, long enough to finish the crystals off, then biodegrade once there's nothing left to digest.
What people ask before they buy.
Why does the smell come back after I hose the turf?
Because the smell is not in the water. Dried urine leaves uric-acid crystals that do not dissolve in water, so hosing rinses away the fresh urine and leaves the crystals bonded to the fibres and infill. Every time the turf gets damp again, they release the smell. Break the crystals down with PLUS+, or kill the bacteria feeding on them with SYNTURF, rather than just rinsing.
Why does it smell worse after rain or on a hot day?
Moisture and heat are what the smell runs on. Rain and dew rehydrate the crystals left in the turf, and heat speeds up the bacteria breaking urine down into ammonia, which then lifts off a warm surface. A spike after rain or on a hot afternoon is a sign the source is still in the turf.
Does an air freshener or scented spray do the same job?
Only until the scent fades. A fragrance puts a stronger smell on top of the one you have, and the source keeps producing underneath it. smellBgone removes the source itself (the crystals, the bacteria or the ammonia, depending on the product), so there is nothing left to cover.
How often do I need to reapply?
PLUS+ is used spot by spot, whenever there is an accident. An old stain may need a second application once it is dry. SYNTURF is a regular wash for turf and runs, needed more often in summer and with more dogs. PETFILL stays in the turf and keeps working through every incident. Top it up as weather and wear use up its capacity, rather than replacing it.