Questions, answered.

Yes. It's non-toxic, pH-neutral, soap-free, septic-safe and vegan, with no chlorine, ammonia or palm oil. Safe on the surfaces your pets and family use every day.

PLUS+ works on carpet, furniture, tiles, timber, paving, mattresses and artificial turf. It lifts stains and odours from dogs, cats and people, including urine, faeces and vomit.

Pick up any solid waste and hose the area down first if you can. Spray it on until the surface is wet. For large turf areas, use a pressure sprayer or the Hydrospray foaming gun for fast, even coverage. No rinsing needed.

The enzymes work fast, and most people find the odour's gone by the next morning. Deep-set or long-standing smells can need a second application to break the crystals down fully.

PLUS+ is the ready-to-use spray for everyday messes on most surfaces. SYNTURF is a disinfectant-grade concentrate you dilute for large outdoor turf. PETFILL is a mineral infill brushed into turf that traps ammonia at the base for long-term control. Not sure? The finder on the shop page will point you to the right one.

It's heavy and bulky, so we sell it by enquiry or through stockists rather than shipping it directly. Send us a message and we'll sort the right amount for your turf, or find your nearest stockist on the Stockists page.

PETFILL is made to absorb fresh urine going forward, so it won't clear odour that's already set into the backing. For turf that already smells, treat it with SYNTURF first, then brush PETFILL in to keep it under control.

Not much: about $5–10 per m² more than standard silica sand, so roughly $250–500 on a typical 50m² job. Most installers weigh that against not chasing odour complaints later.

Yes. Subscribe & Save takes 15% off monthly deliveries, 10% every 3 months and 5% every 6 months, applied automatically. Skip or pause any time, and cancel once your first refill has shipped.

Shipping is charged at our standard rate, calculated at checkout and dispatched from Australia. For returns, see our refund policy.